“The weatherproof equipment boxes we use from American Products are excellent quality, and the staff are always helpful with any questions we have. I highly recommend this company and the products they make. Delivery is on time, the equipment boxes come well packed and damage-free, and we look forward to working with American Products as we continue to add more towers to our wireless network.”– SonicNet Inc.
“…American Products showed me excellent problem solving skills and an overall team spirit. I was very impressed with the immediate quality feedback and the solid working relationship with my Quality representative… I would like to thank your support team for everything they do to assist me and contribute to both of the companies’ success.”– Eaton
“...after my first call to them about placing an order, I got the feeling that this company was professional and efficient...– Reliable Electric and Heating & Air
I got on the phone and had the awesome pleasure of having Joann taking the call... I explained my circumstances and let them know I needed this in less than a week. So she assured she would get with the production team and see what could be done. This was already the end of the day so the next morning I got a call about 10:30AM and it was Joann. She let me know that the products were in production as we spoke and would ship out that same day!!! They would arrive on time and my job would be completed on time as well!!! Thank you Joann and your production team not only for a job well done but for your excellent customer service!!!!
... I would recommend American Products to others, just for the excellent customer service alone.”
“As a distributed antenna system vendor, I often face tight deadlines and dynamic design alterations during installation. I needed a flexible enclosure solution which was easy to install and upgrade.– Communication Technology Services, LLC.
Upon contacting American Products for their modular enclosures, I was instantly impressed with their customer service. They provided me with easy to follow pricing and were highly engaged in designing and executing my customization specs.
When we received the order, we were impressed with the design, material quality, and the care taken in assembly. Even the packaging was executed with field installation in mind with the correct size custom driver bit included with each cabinet.
My contact at American Products remained engaged after the order was completed. Having never worked with us, he paid our jobsite a visit to see how we implemented the order and take feedback from our field installers.
American Products shines through their product and their customer service. I have recommended their enclosures to other markets within my company and I look forward to working with them again on my next project.”
“I found American Products via a web search for weather proof shelters. After reviewing what was presented on the web sites from other companies I settled on American Products for the clean design of their cabinets, the layout of their web site, the presence of a cost estimator, and a broad array of cabinet designs.– Environmental Regulatory Agency
I’ve found the staff of American Products helpful and responsive. The cabinets received are of high quality and I look forward to many years of use from them. I anticipate continuing to do business with American Products, and will encourage others to do so.”
“We received our first Minifort enclosure, I wanted to put this in writing. For anybody who might read this, I'm extremely impressed with American Products.– SAFEPORT Security & Surveillance
For some context, SAFEPORT is an electronic security integrator and each of our Customer applications is unique. Unlike a data or telecom company who may need a lot of enclosures on a steady basis, SAFEPORT may only need one in a blue moon or several for one application. Put another way, American Products isn't going to blow out their sales goals by adding us as a Customer.
But that's exactly why I am impressed. We had a Customer with a challenging install timeline and we needed a Minifort enclosure right away. From my first telephone call with Dave on through to my completed order with JoAnn, everybody went above and beyond to get us the enclosure ahead of time and complete our installation. We were treated as if we we your largest Customer, not as your newest and smallest.
Most companies do a good job on the sale, but their achilles heel is the product, support or both. Not in this case. American Products is superb.
As a video surveillance installation company, we have to buy a huge percentage of our products from overseas. As an American patriot, I don't like that. It makes me proud to be able to "buy American" but to also know I made the right decision for SAFEPORT in doing so.
I have to say I was blown away by the design and craftsmanship of the enclosure. Frankly, I expected a "box". A box is a box after all. Not in this case. The more I looked, the more I noticed the detail and effort put into the design, as well as the quality of the components inside. This might be our first Minifort, but it won't be our last.
I started SAFEPORT because I wanted to deliver superb service backed up by innovative technology and excellent people. My American Products experience gives us an example to aspire to.
Thank you for your great work. We really do appreciate it.”
“Everything was perfect on the Mini-Fort. Even the ease and speed of getting questions answered by the sales and customer service staff. It was a pleasure doing business with American Products.”– SpringTree Media
“I was extremely pleased with your service. Dave was very helpful and prompt with the information I needed. The delivery time was great and the quality of the product is exceptional. We and our customers are very pleased. ”– Humphrey & Associates
“American Products saved us thousands of dollars on a construction project utilizing outdoor enclosures. The Mini-Fort met or exceeded the architects rigorous requirements. The knowledgeable sales team promptly provided us detailed drawings and specifications. We needed the product fast so their friendly team rushed our order out ahead of the ETA. American Products is a first class company with a superior product, great service and unbeatable pricing. We would recommend American Products to anyone except our competitors. American Products is truly a competitive advantage that we would like to keep a secret.”– Maze Communications Contractors
“We evaluated most of the manufacturers of telecom enclosures and decided to work with American Products based on the following key points:– Anziva Technologies
Excellent customer service and promptness on their responses
Comprehensive communication from the company's sales and engineering staff
Excellent, creative and flexible engineering team with excellent unique products and making it possible to create custom applications
Competitive pricing and excellent lead time
Customer appreciation and availability when the company is needed
Our company is dedicated to the development, operation and ownership of Neutral Host DAS facilities. Due to the nature of our operation, we have several unique applications that currently differ from typical NH-DAS applications. As such, we required a very specific enclosure in which we could integrate fiber, DC power and RF distribution to multiple carriers at remote sectors. We came up with a concept together with AmProd's engineering team - the result was a custom solution that was primarily based on the combination of multiple AmProd's existing solutions. We have had a very satisfactory experience with these enclosures (we call them the Anziva Cabinet) and our customers are always impressed when they first see it.
Since we started working with American Products, we have not had the need to look anywhere else for what we need when it comes to all types of telecom enclosures. We are used to coming up with special applications and AmProd always proposing a solution that complies with what we need. We will definitely continue to work with the company.
I would definitely recommend AmProd to others based on our excellent experience with the company, as we have previously stated and detailed. In fact, we have already recommended them to other companies, which have already thanked us for such recommendation. ”
Israel A., P.E., WFRE
“Our environment is nothing to mess around with. Whether we are defending our equipment from salt air, rain, or small critters, we are always looking for the next best product. American Products was recommended to me by our radio contractors here in Hawaii for their easy to talk to customer support, quick lead times, simple setup, rugged materials, and value. We look forward to working with American Products on future projects.”– Kaua'i Island Utility Cooperative
“We at ANT Solutions, LLC in Louisiana have been a customer of American Products for about a decade now and have enjoyed having them as a true asset to our business. Their detailed designs and mature manufacturing techniques have time and again ensured that we receive exactly what we expected. Their quality department is a strong point and ensures conformance and follows through with remediation seamlessly when necessary. We are happy to rely heavily on American Products for all of our enclosure needs and highly recommend them to everyone.”– ANTSolutions, LLC